Chat.AIDownloadFAQ
Common questions.
Is Chat.AI free?
Chat.AI is free during preview. Paid cloud credits are assigned or sold through approved account flows.
Which platforms are supported?
Windows is available now. macOS, Linux, Android, and iOS are planned after the preview release matures.
Where is my data stored?
Account data is handled by Gratobeun systems with encrypted API key handling and account-level access controls.
How do I get an API key?
Your account comes with assigned API access. Open the app, go to API keys, and pick the one you want active for the next chat.
Do you support resellers?
Yes. Chat.AI offers a separate reseller experience for bulk purchases. Contact support to request reseller access.
How do I request a refund?
Contact support with your account email and transaction details. Manual support workflows are preferred over chargebacks.
What payment methods do you accept?
Supported payment options are shown during checkout as they become available for your account and region.
Where is the company based?
Gratobeun is operated from Indonesia.